Givex Launches AI-Powered Customer Engagement Platform for Restaurants
The future of business interactions is personalized, and companies are looking for the next generation of tailored customer engagement. Givex, a leading provider of restaurant technology solutions, has launched GivexEngageAI, a cutting-edge platform that helps restaurants enhance customer relationships via targeted engagement.
GivexEngageAI helps restaurants build detailed customer profiles.
GivexEngageAI builds detailed, 360-degree customer profiles based on guests’ interactions with a business, such as loyalty accounts, average purchase amounts, transactional information, and more. This innovative platform harnesses the power of AI to help businesses enhance engagement and drive revenue.
“The launch of GivexEngageAI marks a new chapter for Givex, providing unparalleled insights into vital customer data and a flexible solution that enables brands to scale as they grow,” said Mo Chaar, Chief Commercial Officer of Givex. “We’re seeing a shift away from cookie-cutter marketing programs, and GivexEngageAI enables businesses to send relevant communications to each customer based on their profile and purchase history.”
GivexEngageAI enables businesses to cultivate deeper customer relationships effortlessly.
By leveraging data from GivexPOS and its related products, such as online ordering, GivexEngageAI streamlines access to data on every customer interaction within a company’s technology ecosystem, supporting data-driven decision-making. With 360-degree customer profiles, companies can gain a complete understanding of the customer and turn previously anonymous visitors into repeat, valued guests.
GivexEngageAI also enables automated engagement, maximizing marketing potential and enabling businesses to predict, recommend, and effectively engage with customers. By channelling insightful data through each transaction, GivexEngageAI will enable businesses to immediately launch orchestrated omnichannel customer journeys through multiple built-in channels.
GivexEngageAI enables businesses to launch orchestrated omnichannel customer journeys.
Givex combines a real-time customer data platform (CDP), AI decisioning, omnichannel activation, gamification, and customer intelligence, all in one unified solution. With twelve global offices and a footprint of more than 132,000 active merchant locations, Givex sets the standard for how technology companies serve, communicate, and respond to customers.
GivexEngageAI is poised to revolutionize the way restaurants interact with their customers, providing a personalized and tailored experience that drives loyalty and retention. As the restaurant industry continues to evolve, GivexEngageAI is the perfect solution for businesses looking to stay ahead of the curve.
