Navigating the FCC's Latest Telephone and Texting Compliance Regulations

An overview of recent regulatory updates by the FCC regarding telephone and texting compliance, including rules on AI-generated voices, texting consent revocation, and removal of entities from the Robocall Mitigation Database.

Telephone and Texting Compliance News: Regulatory Update

In a recent regulatory update, the Federal Communications Commission (FCC) issued a Declaratory Ruling confirming that the prohibitions in the Telephone Consumer Protection Act (TCPA) extend to real voices generated by artificial intelligence (AI). This ruling clarifies that AI-generated voices, including voice cloning technologies, fall under the TCPA restrictions. Callers must obtain consent before making AI-generated voice calls and comply with identification and disclosure rules…

The FCC recently adopted rules to enhance texting consent revocation rights. In cases of dispute over the reasonableness of consent revocation, a totality of circumstances approach will be considered. The FCC also clarified requirements for revocation confirmation messages and the scope of revocation for informational text messages. These rules aim to provide consumers with more control over the texts they receive…

Commission Removes 13 Entities from Robocall Mitigation Database

The FCC’s Enforcement Bureau removed 13 voice service providers from the Robocall Mitigation Database due to non-compliance with corrective actions. These providers are no longer permitted to accept traffic directly, and downstream providers must cease accepting traffic from them. Failure to comply may result in investigations and enforcement actions. The FCC’s actions underscore the importance of regulatory compliance in the telecommunications industry…