Photo by Revolutionizing Wealth Management: Stonehage Fleming’s Award-Winning Transformation
October 11, 2024
In a world where digital transformation is no longer an option but a necessity, Stonehage Fleming has emerged as a pioneer in the wealth management space. Recently honored with the Digital Wealth Management Impact Award for Technology Transformation by Datos Insights, this notable recognition underscores their commitment to innovation and operational excellence.
Strategic transformation in action
A Journey of Change
Stonehage Fleming, an international leader in wealth management and fiduciary services, faced a multitude of challenges in their journey towards digital transformation. Outdated legacy systems, complex regulatory frameworks, and the ever-evolving expectations of customers prompted them to seek out solutions that could streamline their operations.
The integration of Laserfiche as a process orchestration engine across their 19 global offices not only modernized their approach, but also tackled inefficiencies head-on. This digital initiative involved automating various legacy processes, particularly in the business development department, ultimately enhancing consistency and collaboration during the client onboarding process.
“We proudly accept the Datos Insights 2024 Digital Wealth Management Impact Award for Technology Transformation, showcasing the innovations that are making a difference for our clients, partners, and colleagues,” said Gert Bester, Manager of IT Business Systems at Stonehage Fleming.
Efficiency Meets Innovation
The success story of Stonehage Fleming’s transformation is not merely about technology adoption; it speaks volumes about what strategic IT planning can achieve. With the integration of Laserfiche, efficiencies were not just found but optimized. The IT team at Stonehage Fleming estimates that these initiatives saved over $150,000 and countless hours of work, allowing employees to refocus their efforts on delivering exceptional client service.
The new face of a digital organization
According to Joman Kwong, Strategic Solutions Manager for Financial Services at Laserfiche, “Wealth management firms require strategic IT planning and technology partners who optimize back-office functions while ensuring compliance with regulations.” This quote encapsulates the essence of what Stonehage Fleming achieved through their groundbreaking use of Laserfiche technology.
The Impact on Employee and Client Experience
Enhancements in employee operational efficiency directly correlate with improved customer experiences. As Stonehage Fleming navigated the complexities of their new digital landscape, the emphasis was placed on not just meeting regulatory challenges, but also exceeding client expectations.
The potent combination of robust security features and seamless integration with other core technology platforms has enabled the company to maintain high standards of information management while providing faster service to clients. This is a testament to how technology can empower organizations, making it a vital component of modern business strategy.
Global teamwork for local results
Conclusion
The recognition of Stonehage Fleming with this prestigious award highlights a significant trend in wealth management — the necessity for organizations to adapt and thrive in the digital realm. The case of Stonehage Fleming serves as a beacon for other firms looking to embrace technology transformations. It demonstrates that through strategic partnerships and innovative technology, companies can streamline processes, save costs, and ultimately provide better service to their clients.
As we look towards a future rich with potential for technological advancements, it’s evident that organizations willing to embrace change will not only survive but excel, enriching the experiences of employees and clients alike. The digital era is upon us, and companies like Stonehage Fleming are leading the charge.
About Laserfiche
Laserfiche stands at the forefront of intelligent content management and business process automation. By enhancing business workflows and enabling organizations to focus on growth through advanced technology, Laserfiche empowers companies to transform their operations from bureaucracy to agility.
With organizations across various sectors harnessing the power of Laserfiche, the potential for productivity gains and streamlined processes is immense. It’s not just about managing content but rethinking how technology can redefine service delivery and operational success.
For those interested in more insights or seeking to engage further with Laserfiche, check out the Laserfiche Blog for the latest updates.
Key Takeaways
The experience of Stonehage Fleming illustrates that successful digital transformation is not just a challenge to meet, but an opportunity to seize. As the industry evolves, those who invest in innovative technology and strategic partnerships will lead the way into a prosperous future.
